Refund Policy Effective Date: [04.10.2024]

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

 1. Eligibility for Refunds

   - Items must be returned within 2-7 working days from the date of purchase.

   - Products must be unused, in their original packaging, and in the same condition that you received them.

 2. How to Initiate a Refund

   - To initiate a return, please contact our customer service team at accounts@orrybaba.com

      With your order number and the reason for the return.

 3. Return Shipping

   - Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent, defective product).

 4. Refund Process

   - Once we receive your returned item, we will inspect it and notify you of the status of your refund.

   - If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-10 business days].

 5. Exchanges

   - If you need to exchange an item for the same item or a different size/color, please contact us at admin@orrybaba.com

 6. Non-Refundable Items

   - Gift cards, downloadable software products, and intimate or sanitary goods cannot be returned.