cancelation-policy

Cancellation Policy Effective on 4.10.2024

We strive to provide a smooth and satisfactory shopping experience for all our customers. If for any reason you need to cancel your order, please review our cancellation policy below:

1. Order Cancellation Before Shipment

  • Timing: You may cancel your order within [4] hours of placing it, as long as the order has not yet been shipped.
  • Process: To cancel your order, please contact our customer support team at [admin] or call us at [+91-8919068480] with your order details.
  • Confirmation: Once your cancellation is confirmed, you will receive a full refund, including any shipping charges, within 5 Business days.

2. Order Cancellation After Shipment

  • If your order has already been shipped, cancellations are not possible. In such cases, you may return the item following our Return Policy. The return shipping costs will be borne by the customer unless the return is due to a defect or an error on our part.

3. Non-Cancellable Items

  • Some items may be non-cancellable, such as:
    • Custom-made products
    • Perishable goods
    • Digital downloads
    • Gift cards

Please check the product description for any specific cancellation terms.

4. Refunds for Canceled Orders

  • Before Shipment: A full refund will be issued for orders canceled before shipping. Refunds will be processed using the same payment method within [5] business days.
  • After Shipment: If a cancellation occurs after shipment and you have chosen to return the product, a refund will be issued after the product is received in its original condition, less any applicable return shipping fees.

5. Changes to Orders

  • If you need to make changes to your order (such as changing the delivery address or altering product options), please contact us within [4] hours of placing the order. Once the order has been processed for shipment, changes may not be possible.

6. Contact Us

  • If you have any questions regarding cancellations, feel free to contact us at [admin@orrybaba.com] or [+91-8919068480]. We're here to assist you!
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